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Strongwell Employees

Corporate Offices|
Bristol Division


400 Commonwealth Ave., P. O. Box 580
Bristol, Virginia 24203-0580 USA
Phone: 276.645.8000
Fax: 276.645.8132

 

At Strongwell, growth, market diversity and financial stability create an environment of security and opportunity. Strongwell people take pride in being part of an industry leading team. The company recognizes that its people provide the intelligence, vitality, enthusiasm and productive effort that makes the company what it is today.

If you are interested in any of these positions, please submit a resume with salary history in confidence to Human Resource Department, Strongwell-Bristol Division, P.O. Box 580, Bristol, VA 24203-0580. You may also email your information to the Human Resources Manager. No phone inquires please.

An Equal Opportunity Employer M/F/D/V

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Desktop Support/Help Desk Technician

Strongwell is recruiting a Desktop Support/Help Desk Technician for the Bristol, VA headquarters. This position involves all aspects of Level 1 Helpdesk and Desktop support. Candidates will be responsible for troubleshooting pc software and hardware issues telephonically and personally. Experience in a manufacturing environment is a plus. The following is a summary of the qualifications.

Education: Associate degree in Computer Information Systems Technology
Experience: Minimum 1-2 years experience

Expected Duties:

  • Level 1 Helpdesk problem resolution and documentation in a Windows PC networked environment.
  • Install, configure and troubleshoot hardware and software for desktop users
  • Troubleshoot basic printer/plotter issues
  • A fundamental understanding of personal computer operating systems
  • Self motivated and team player

Required Skills:

  • 1-2 years of technical support experience with MS Windows
  • MS Office Suite of Applications
  • MS Active Directory experience
  • Experience with phone support
  • Strong communication and customer service skills
  • Self motivated
  • Team oriented

If you are interested in pursuing this challenging opportunity which provides competitive pay/benefits, please submit your resume in confidence to: webmaster@strongwell.com.