Sales & Service

We regularly receive questions about Strongwell's sales and service capabilities. Learn more below.

Q:

How and where can I purchase Strongwell’s products? Does Strongwell have a stocking distributor in my area?

A:

Strongwell has stocking distributors throughout the United States and representatives in many locations around the world. If you are a U.S.-based customer, please contact Strongwell’s Customer Service Department at (276) 645-8000 to find the closest stocking distributor in your area.

If you are a Europe-based customer, please contact Strongwell’s European Business Director, Richard Irvine, at rirvine@strongwell.com for the closest representative in your area. For customers in all other non-U.S. locations, please contact Strongwell’s International Business Group at jwalters@strongwell.com for the closest representative in your area.

Q:

Who is Strongwell’s Regional Sales Manager for my area?

A:

View a map which identifies the Strongwell Regional Sales Manager for your area.

Q:

What is your lead time?

A:

Lead times vary; stocked items typically have a lead time of 48 hours or less. If the item is not stocked, please contact Customer Service to inquire about its lead time.

Q:

Can Strongwell provide stamped drawings by a Professional Engineer?

A:

Yes. We have engineers registered in many states who can stamp drawings we provide. Strongwell also has the option of retaining engineering services in any state in which our in-house engineers are not registered.

Q:

Does Strongwell have the manufacturing capacity to handle my volume of business?

A:

Strongwell has three pultrusion facilities to service your composite profile needs. Plants are located in Bristol, VA, Chatfield, MN and Washington County, VA. These facilities are all ISO 9001 certified and operate a number of machines to offer virtually unlimited capacity to meet our customers’ needs.

Strongwell is equipped with its own tool and die capabilities as well as pultrusion machine design/build abilities. Strongwell also can add more machines based on business needs and decisions.