Sales & Service

We regularly receive questions about Strongwell's sales and service capabilities. Learn more below.

Q:

How and where can I purchase Strongwell’s products? Does Strongwell have a stocking distributor in my area?

A:

Strongwell has stocking distributors throughout the United States and representatives in many locations around the world. If you are a U.S.-based customer, please contact Strongwell’s Customer Service Department at (276) 645-8000 to find the closest stocking distributor in your area.

If you are a Europe-based customer, please contact Strongwell’s European Business Director, Richard Irvine, at rirvine@strongwell.com for the closest representative in your area. For customers in all other non-U.S. locations, please contact Strongwell’s International Business Group at jwalters@strongwell.com for the closest representative in your area.

Q:

Who is Strongwell’s Regional Sales Manager for my area?

A:

View a map which identifies the Strongwell Regional Sales Manager for your area.

Q:

What is your lead time?

A:

Lead times vary; stocked items typically have a lead time of 48 hours or less. If the item is not stocked, please contact Customer Service to inquire about its lead time.

Q:

Can Strongwell provide stamped drawings by a Professional Engineer?

A:

Yes. We have engineers registered in many states who can stamp drawings we provide. Strongwell also has the option of retaining engineering services in any state in which our in-house engineers are not registered.

Q:

Does Strongwell have the manufacturing capacity to handle my volume of business?

A:

Strongwell has three pultrusion facilities to service your composite profile needs. Plants are located in Bristol, VA, Chatfield, MN and Washington County, VA. These facilities are all ISO 9001:2008 certified and operate a number of machines to offer virtually unlimited capacity to meet our customers’ needs.

Strongwell is equipped with its own tool and die capabilities as well as pultrusion machine design/build abilities. Strongwell also can add more machines based on business needs and decisions.