Privacy Policy
Last updated: September 23, 2025
1. Introduction
Strongwell Corporation (hereinafter “Strongwell”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy (hereinafter the “Policy”) lets you know how and why we collect your personal data, tells you about your privacy rights, and provides our contact information, in case you have questions about our data collection and processing practices
2. Collection and Use of Personal Information
We collect personal information in a variety of ways and use the collected data for a variety of purposes. We may collect personal information directly from you. If you create an account or request a quote on our website, for example, you may provide your name and contact information. We may also collect your personal information from someone else. If you are an employee of one of our customers, for example, your employer may provide your contact information to us. If you are a customer, we may collect credit information from a third party, such as Dun & Bradstreet. Finally, we may collect your personal information, such as your computer’s IP address, through your interactions with our website.
Here are further details about the personal information we collect, the sources from which we collect it, and the purposes for collecting it:
| Categories of Information | Sources of Information | Purpose of Processing |
| Identifiers such as name, contact information, and other identifiers | You (as website visitor, employee or applicant, user of our products and services, etc.); Your employer | Communicate with you; Set up and administer your on-line account; Provide our products and services |
| Commercial information - Products or services purchased, obtained, or considered | You (as customer or potential customer) | Provide and improve our products and services; Detect and prevent fraud |
| Internet network and electronic activity device information, website usage, IP addresses, account login information, etc. | You (as a website visitor or anyone connecting with us electronically) | Communicate with you; Comply with legal obligations; Improve our products and services |
| Audio, electronic, visual, or similar information | You (as an employee or as a visitor to our facilities) | For security and training purposes |
| Geolocation | You (as a user of our products and services) | Comply with applicable legal requirements; Administer our human resources |
| Professional or employment-related information | You (as employee or applicant) | Administer our human resources |
| Education information | You (as employee or applicant) | Administer our human resources |
| Sensitive Personal Information | You (as employee or applicant) | Comply with applicable legal requirements Strongwell only uses or discloses sensitive personal information as allowed under CCPA Regulations, Section 7027 |
| Protected classifications under California or federal law | You (as employee or applicant) | Comply with applicable legal requirements |
If we need to collect your personal data to comply with a legal requirement or under the terms of a contract and you do not provide that data, we may not be able to take the desired action or meet the terms of the contract.
3. Sale and Sharing of Personal Information
Strongwell does not sell your personal information for monetary consideration. However, our use of cookies and other tracking technologies, as well as the collection of personal information on our site by third parties, may be considered “sharing” under California law and “targeted advertising” in other states.
Here are further details about the personal information we have “shared” or made available in the last twelve months, the recipients of that data, and the business purpose for sharing that data:
| Categories of Data | Third Party Recipients | Business Purpose for Sharing |
| Identifiers such as name, contact information and other identifiers | Advertisers and marketing partners; Providers of data analytics | Make the online advertisements you see more relevant to your interests, including advertisements for Strongwell products and services. We may also share this information with data analytics service providers to improve our understanding of relevant markets. |
| Commercial information including products or services purchased, obtained, or considered | Advertisers and marketing partners; Providers of data analytics | See above |
| Internet network and electronic activity device information | Advertisers and marketing partners; Providers of data analytics | See above |
4. Disclosure of Personal Information
Strongwell may disclose your personal information to certain vendors and third parties for our business and operational purposes.
Here are details about the categories of personal information disclosed within the last twelve (12) months, the category of third parties to whom this information was disclosed, and the purpose of the disclosure:
| Categories of Information Disclosed | Third Parties to Whom This Information Was Disclosed | Business or Commercial Purpose of Disclosure |
| Identifiers such as name, contact information and other identifiers | Service Providers performing Services on Our behalf | We use service providers to host our website; process or fulfill orders and transactions; process payments; and provide analytic, legal or insurance services. |
| Internet network and electronic activity device information | Service Providers performing Services on Our behalf | See above |
| Employment information (including sensitive identifiers such as social security numbers or certain demographics) | Government entities, such as the IRS | Comply with applicable legal requirements relevant to employment |
| Protected classifications under State or Federal Law | Government entities | Comply with applicable legal requirements. Note that this information is usually disclosed in an aggregated or anonymous form |
5. Protecting Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Children’s Privacy
We do not knowingly collect personal information from individuals under sixteen (16) years of age and have not done so within the last twelve (12) months. If we learn that we have collected personal information from someone under sixteen (16), we will take steps to delete the personal information.
7. Retention Periods
We retain your personal information (all categories unless mentioned below) as long as needed to fulfill the purposes for which we collected it and to meet our legal obligations. For example, we retain personal information about employees for five years after the end of their employment. We may retain contact information for employees of our customers or suppliers until they are no longer our contacts. We may have names and contact information on documents (such as invoices or contracts) which we are required to keep for longer periods. We will not retain personal information for longer than is reasonably necessary for the purposes disclosed above.
We store data, including logs, user information and camera footage for a period of time in line with current security/disaster recovery best practices.
8. Your Privacy Rights
We are happy to support privacy rights as required in various states. Below you may learn more about your privacy rights, how to exercise them, and what you may expect from that process.
Your Rights
- Right to know and access personal information: You have the right to request that we disclose: (1) the categories of personal information we have collected about you; (2) the sources from which we collected the personal information; (3) the business or commercial purpose for the collection, selling or sharing of personal information; (4) the categories of third parties to whom we disclose personal information; (5) the categories of personal information that we sold or disclosed for a business purpose; and (6) the specific pieces of personal information we have collected about you.
- Right to opt-out: You have the right to opt out of the sale or sharing of your personal information, the use of your personal information for targeted advertising, and the use of your personal information for profiling. The link to our “Do Not Sell or Share My Personal Information” page is shown in the footer of the website. If you use an opt-out preference signal following the global privacy control (GPC) specification, we will process your opt-out preference in a frictionless manner at the device level using our cookie compliance tool. You can set your browser to send these signals, but the specific settings that need to be configured depend on the specific browser you use. Some browsers may require a browser extension. To learn more about the GPC and browsers which support it, visit the global privacy control website (https://globalprivacycontrol.org/).
If you have questions about opting out or need a different way to opt-out, please contact us through our online form, at [email protected], or at 1-276-645-8000.
- Right to correct: If you find that we have inaccurate personal information about you, you have the right to request that we correct that inaccurate personal information, considering the nature of the personal information and the purposes of processing the personal information.
- Right to delete: You have the right to request that we delete your personal information. There are some exceptions to this right.
- Right of data portability: You have the right to obtain a copy of your personal data in a portable and readily usable format that allows you to transmit the data to another controller without impediment. There are some limits to this right.
- Right to non-discrimination or retaliation: We will not discriminate or retaliate against you for exercising your privacy rights.
Exercising Your Rights
Self-service options exist for several of these rights. If you have a registered account, you may log in to our website and click on your name in the upper right of the screen to view, update, and/or delete your personal information. If you would like to change your preferences so that we stop sending you marketing messages, simply click the “unsubscribe” link on any marketing message we send.
If you want or need a different way to exercise your privacy rights or have questions or concerns about our Policy and information practices, please contact us through our online contact form, by emailing [email protected], or by calling 1-276-645-8000. To verify your request, you may need to provide proof of identity, such as non-personal information about your account. You may also designate an authorized agent to make a request. The agent will follow the same procedures described above. If you use an authorized agent, we may require proof that the agent acts on your behalf.
If we decline your request, partially or in full, you may appeal the decision to our senior management. Simply follow the same process for submitting a request and include “appeal” in the title or other part of the request. If that appeal is denied, you may be able to contact your attorney general’s office, depending on the state in which you reside, to submit a complaint.
Strongwell does not use or disclose sensitive personal information for any purposes that would require a user to exercise a right to limit according to California law.
9. European Union Residents
In addition to the rest of this notice, EU residents should note the following information.
For the purposes of EU privacy laws, Strongwell is a data controller. We have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this Policy. If you have any questions about this Policy, please contact the Data Privacy Manager using the details set out below.
Full name of legal entity: Strongwell Corporation
Name of Data Privacy Manager: Barry Myers
Email address: [email protected]
Postal address: 400 Commonwealth Ave., Bristol, VA 24201
Our lawful basis for collecting and processing personal data:
- In most cases, the lawful basis is your consent. You directly provide most of the personal information we have about you, and you can request to have it erased (i.e., withdraw your consent) at any time.
- We collect contact information for individuals employed by our customers, suppliers, and other entities to meet our legitimate interest in enabling business communication.
- We collect network and IT information to meet our legitimate interest in protecting our systems and data.
You have the following Rights, in addition to those listed above:
- Right to know (consent) – You have the right to ask about the possibility of not giving consent and about the consequences of the refusal.
- Right to withdraw consent – You have the right to withdraw consent to the processing of your personal data.
- Right to restriction of processing – You have the right to have us restrict processing of your personal data provided that one of the following conditions is met:
- You dispute the accuracy of the data (restriction can be made for the duration of the review on our side)
- In the event of unlawful processing, restriction of processing can take the place of data deletion
- If the processing purposes cease to apply, at the same time you need your data for the assertion, exercise or defense of legal claims
- After you have lodged an objection pursuant to Art. 21 (1) GDPR and for the duration of the examination as to whether our legitimate interests outweigh yours.
- Right to object – You have the right to object to data processing at any time (with effect for the future) if we collect and process personal data from you on the basis of our legitimate interests.
- Right to lodge a complaint – You have the right to contact the relevant data protection authority or other regulator with your concerns.
In the context of personal information, Strongwell does not use automated decision making.
Strongwell is based in the United States. The personal information you provide will typically remain within the United States. However, Strongwell reserves the right to transfer your personal information between our legal entities or to our outsourced service suppliers located in countries outside your own.
10. Third-Party Links
This Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies, or the types of information that they may collect about you. Strongwell does not provide indemnification for third parties arising from their misuse or unauthorized disclosure of personal or confidential information of their users. When you leave our website, we encourage you to read the privacy policy of every website you visit.
11. Updates to the Privacy Policy
We may update this Policy from time to time to address changes in our practices and in technologies and laws. If we make changes to this Policy, we will post an updated version with a revised date.
12. Contact Us
If you have comments, questions, or concerns about this Policy or about Strongwell’s collection, use, or disclosure of your personal information, or if you would like to make a request to review or update your personal information, please contact us using one of the following methods:
Email: [email protected]
Phone: 1-276-645-8000
Mailing Address:
Strongwell Corporation
Attn: Barry Myers
400 Commonwealth Ave.
Bristol, VA 24201